NEW PRO STOCK STICK

One of the major components of shopping Pro Stock sticks is that they unfortunately come without any manufacturer warranty. This is one of the main reasons Pro Stock sticks are typically sold for much less than their retail comparables.

Despite saving a large sum up front by purchasing Pro Stock sticks, it's still a terrible feeling to have that awesome new twig break shortly after purchase. As hockey players ourselves, we get it. With that in mind, HockeyStickMan offers partial coverage on all new Pro Stock sticks as follows:

7-Day 50% Credit

Sticks broken within the first 7 days of purchase (or arrival date in the case of shipping) are eligible for a credit equal to 50% of the stick’s price at the time of purchase, before taxes. Credit is issued via gift card and can be used online or in-store at any time.

• Customers must provide evidence of the broken stick, either by bringing it to an HSM location or by submitting a warranty claim with the required photos within 7 days. Failure to provide valid evidence within this window negates eligibility for the 50% credit.
• Sticks purchased using a previous 50% credit are still eligible for the same coverage; however, the purchase price will be 50% less, so any subsequent credit will reflect that reduction.

30-Day Partial Credit

Sticks suffering breakage within 30 days, but outside the first 7 days, are eligible for a partial credit applied as a HockeyStickMan gift card through the respective .com or .ca website. The credit amounts are as follows:

• $199.99 USD+ Pro Stocks — $75 credit within the first 30 days
• $100–$199.98 USD Pro Stocks — $50 credit within the first 30 days
• Sticks purchased using a partial credit are still eligible for the same coverage.

WHAT CLASSIFIES AS A BREAK

The following damage qualifies as a broken stick eligible for warranty credit:

1. A complete break in the shaft or blade.
2. A partial break or crack in the shaft or blade that renders the stick unusable.

WHAT DOES NOT CLASSIFY AS A BREAK

A stick may have the following damage, but these do not qualify for credit:

1. Surface marks or scuffing
2. Cosmetic scratches that do not travel through the carbon fiber
3. Soft or “spongy” blades that still hold full rigidity
4. Whippy or “whipped-out” sticks
5. Small chips in the blade or shaft

Please note: Warranty coverage only applies to breakage during routine use. Items that are abused, neglected, or misused are not eligible for coverage.